All orders placed on www.xell.in will be delivered for
free through express shipping.
- Prepaid orders placed before 12:00 PM will be processed and
shipped on the same day
- Orders placed after 12:00 PM will be processed on the next
Once shipped, a notification mail along with a shipment
tracking number will be sent to your registered email id.
- Standard delivery time is 2-4 business days depending on the
pincode of shipping address.
- Incase of remote locations, delivery time may be extended up
to 7 business days.
In case of any questions about the expected delivery time for
your address, please call us at +91 78931 00005 or email us at
To be cancel your order, please e-mail us at
email@example.com or call us on +91 78931 00005 or you can
directly cancel the order by logging in to your account in
www.xell.in. You can only cancel the order before the order
has been dispatched. Cancellation requests received after the
order has been dispatched will be dealt on a case by case basis.
All products purchased on www.xell.in can be returned
within 7 days of the delivery date. To be eligible for a return,
your item must be unused. It should be in the original packaging
accompanied with the receipt or proof of purchase.
Please email your request along with the order number to
firstname.lastname@example.org and ship the product to: Plot No 141-B,
Road No 17, Prashasan Nagar, Jubilee Hills, Hyderabad 500033.
After receiving the product our testing team will verify,
approve and process the refund.
- After receiving the product, we will inspect it and notify
- We will also communicate the status of your refund after the
- After approval, we will initiate a refund to your credit
card (or original method of payment).
- If the payment method at the time of purchase is credit card
/ debit card / wallet or net banking the total order amount you
paid is returned to the same mode of payment.
- If the payment method is cash on delivery (COD), then the
total order amount you paid will be credited to your
www.xell.in account (as store credit). You can use this
amount to make any future product purchases on www.xell.in
- We will refund the amount within 7 working days to the
original method of payment
- If partial product or product with tampered packaging is
returned, then the refund will not be processed. All
accessories and items that you received along with the product
should be returned together.